Mandatory Questions

Ensure that critical test items are answered before allowing test-takers to continue.
September, 2025

The Mandatory Questions feature allows you to mark certain or all questions as required. You can also control when enforcement takes place, giving you flexibility in how strictly test-takers must answer these items before moving forward.

Purpose

Mandatory questions help maintain assessment quality by ensuring responses are provided to essential items. This is especially valuable when:

  • Some questions are essential for evaluation or compliance.
    • You want to prevent incomplete responses on key topics.
      • You need to filter qualified candidates based on minimum response requirements.

        Enforcement Levels

        The system supports three levels of enforcement:

        1. Page-Level Enforcement

        Test-takers must answer all mandatory questions on the current page before advancing.

        • Do nothing: No restriction is applied. Test-takers may skip questions freely.
          • Warn: The system displays a warning when leaving the page with unanswered mandatory questions.
            • Prevent: Test-takers cannot leave the page without answering all required items.

              2. Section-Level Enforcement

              Test-takers can skip mandatory questions within a section but must address them before moving to the next section.

              • Do nothing: No enforcement at the section level.
                • Warn: Displays a warning if unanswered mandatory questions remain in the section.
                  • Prevent: Blocks progression until all mandatory questions in the section are answered.

                    3. Test-Level Enforcement

                    Enforcement is applied only at the submission stage. Test-takers must answer all mandatory questions before completing the test.

                    • Do nothing: The test can be submitted with unanswered mandatory questions.
                      • Warn: A warning message appears at submission if required questions remain unanswered.
                        • Prevent: The test cannot be submitted until all mandatory questions are answered.

                          System Exceptions

                          In cases where a page or section cannot be revisited (e.g., due to time limits or navigation restrictions), the system automatically applies the Prevent rule. Test-takers will not be allowed to move forward without answering mandatory questions, regardless of your chosen strategy.

                          Example Scenario

                          If the configuration is made as follows:

                          • Page level: Do nothing
                            • Section level: Warn
                              • Test level: Prevent

                                Then the test-taker can:

                                • Leave a page without answering mandatory questions.
                                  • Receive a warning when attempting to leave the section.
                                    • Be blocked from submitting the test until all mandatory questions are answered.

                                      Default Settings

                                      When a new test is created, the default option at the Page level is set to Prevent. This ensures that test-takers cannot navigate away from a page without answering its mandatory questions, unless changed by the test creator.

                                      Best Practices

                                      ✅Use Page-level Prevent for knowledge tests where each item is critical.
                                      ✅Apply Section-level Warn to allow flexibility but still remind test-takers about missing answers.
                                      ✅Use Test-level Prevent when only the final completeness of the test matters.
                                      ✅Combine levels strategically to balance fairness and test integrity.
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